ebovis

Your questions & our answers

In which cases do I register in the ebovis practice?

Anyone and everyone can sign up, whether it's a routine checkup or a complex vision problem.

However, for emergencies such as acute pain or acute injury, you should book an emergency appointment at a regular eye care practice.

If you are unsure whether you are in the right place, you can send us an e-mail.

What can I expect in the ebovis eye practice?

An optometrist will welcome you, ask you a few questions and then perform a complete eye examination with various equipment.

You will leave the practice after about 50 minutes and after a few days you will receive a report from us explaining the most important findings in an understandable way.

If you wish, you can discuss the findings with us and clarify any questions.

What does the ebovis eye practice not offer?

We do not offer interventions or operations. Emergency consultation is possible only by appointment.

If your sole purpose is to have a personal consultation with an ophthalmologist, we ask that you contact a regular eye care practice.

Isn't the ebovis concept very impersonal?

No. Our optician takes enough time to guide the patient through the examination. She will also have a conversation with you and prescribe glasses if necessary.

If personal contact with a doctor is important to you, we recommend that you visit a conventional ophthalmology practice.

How does the communication with the ophthalmologist work?

Experience has shown that most patients are sufficiently informed with our written findings.

The reports are written in an comprehensive language.

Written communication has the advantage that all important information reaches you safely and can be retrieved at any time.

In certain situations, we telephone the patient or schedule a face-to-face meeting as part of the follow-up.

Isn't it tricky that the diagnosis is communicated exclusively in writing?

There are definitely constellations in which personal contact is preferable to written communication. If such a situation exists, we will contact you by telephone or arrange an appointment with you for a personal meeting.

If explicitly requested by the patient, it is of course always possible to discuss the findings with us on site or on the phone.

Does the ebovis eye practice also issue eyeglass prescriptions?

Yes. The focus of our practice is medical diagnostics. Of course, we are also able to provide you with a prescription for glasses.

You make our work easier if you let us know in advance. We can then schedule enough time.

Who will treat me if therapy is needed?

As a rule, we are the ones who treat you. We can prescribe the necessary medication, give you a prescription for glasses, and follow up with you.

However, the majority of ophthalmologic consultations in Switzerland have no direct therapeutic consequences. Depending on the diagnosis, we initiate all further steps. This can be, for example, an intervention with an eye surgeon who operates on your lenses.

Or we send you to your family doctor so that he can adjust your blood pressure correctly by medication.

What does the examination in the ebovis eye practice cost?

One thing right away: Our services are not more expensive than those of a conventional eye practice. We bill the health insurance companies at the same rate as other licensed ophthalmologists. For self-paying patients - for example, those who do not have health insurance in Switzerland - the same conditions apply.

However, the method we use for billing is a system reversal: instead of charging for what is examined, as is common in medicine, we only charge for those examinations that are relevant to the particular issue. Our goal is to be 20 to 30% less expensive than an average ophthalmology practice while providing at least the same quality of care.

Cost awareness and a modest use of the Swiss health care system are an important goal of our company. The cost analysis will be the subject of scientific studies.

Your questions & our answers

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